How to leave Feedback for a buyer or a seller.

So you have your purchase, or your sale and the transaction is over... what better way to let everyone know how it went, than to leave some feedback. Not sure how to do it?

Buyers leaving feedback for Sellers

• Log in to your account
• Under 'My DaWanda', press 'Purchases and Sales'
• Press 'Purchases' on the left hand side and here you will find a list of your purchases.
• Find the sale number and seller you have received your item from and press 'rate the seller' on the right hand side.
• Select your rating number from 1 to 5, 5 being excellent.
• Add your comment
• Here you also have an option to leave a picture... this could be your entry to the DaWanda photo competition which happens month at http://en.dawanda.com/photo
• Press save and you are finished

Sellers leaving feedback for Buyers

• Log in to your account
• Under 'My DaWanda', press 'Purchases and Sales'
• Press 'Sales' on the left hand side and here you will find a list of your sales.
• Find the sale number and buyer you have sent your item to and press 'rate the buyer' on the right hand side.
• Select your rating number from 1 to 5, 5 being excellent.
• Add your comment
• Press save and you are finished

So why should I leave feedback?

Feedback is a great way to let everyone know how your transaction went... it's also very helpful for sellers who can use feedback as recommendations of their work for potential buyers. However, it is always important that feedback is fair and reflective of a number of aspects of the transaction... so remember;

1. how did I find the product?
2. how did I find the customer service?
3. was the item packaged well?
4. was it sent in good time? Remember here that sellers cannot be responsible for delays by the shipping carrier!
5. if I had a problem on receipt was the seller helpful?

Weigh up all of this information and assess which mark from 1-5 is fair, for example if the item arrived broken from the shipping carrier, but you were refunded by the seller and you found the seller helpful then a rating of 5 is still very fair!

It is also always good to remember that as a buyer your feedback from sellers will help you too and you will be rated on the following aspects;

1. did you pay in good time?
2. did you check correspondence with the seller regularly?
3. did you provide the correct shipping information on your DaWanda order?

So enjoy shopping with DaWanda and help promote the community by leaving some feedback today,

Sara x

Written by Sara of Sara's Texture Crafts